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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Phillips

Elizabeth Phillips

June 27, 2025

5  out of  5
rating by Elizabeth Phillips
"I just want to say how amazing Amber has been. I recently wrecked my vehicle. I called state farm (multiple times) and spoke with Amber. She was so helpful, kind, patient, and answered all my questions efficiently. (I asked A LOT of questions!) She took care of everything without me having to ask! She is the absolute best!! Thank you so much, Amber! Couldn't have gotten through everything without your help!"
We responded:
"Thank you for recognizing Amber our ROCK⭐️ claims specialist. She truly has a heart for service. Glad everything worked out and most important that you are ok. You are appreciated! -Josh Josh Fuselier State Farm"
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Jeff

April 16, 2025

5  out of  5
rating by Jeff
"I’ve never enjoyed dealing with insurance companies—it’s one of those necessary parts of owning anything these days. But working with Jodi and Randi at Josh Fuselier’s office has truly changed that experience for me. They’ve made the entire process, from filing claims to setting up coverage, so much easier and less stressful. They’re incredibly responsive, always quick to answer questions and follow up in a timely manner. Their professionalism, paired with a genuinely helpful attitude, has made all the difference. Their commitment to excellent service truly sets this office apart from any others in Monroe or West Monroe area."
We responded:
"Appreciate that Jeff! They really do work hard to provide excellent customer service and I may be a little biased, but I feel they are the best at it! Whether it’s home insurance, auto insurance, or life insurance we are your agency! -Josh"
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Tammie Smith

April 2, 2025

5  out of  5
rating by Tammie Smith
"Randi is the only reason I’m still at State Farm! She’s awesome! She tackles everything with positivity and a great sense of humor. She takes the frustration out of dealing with stressful situations! She’s top notch good people!"
We responded:
"Thank you Tammie! Randi is great and always willing to jump in and do the hard things. You are appreciated Tammie! "
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Donnie Watts

March 20, 2025

5  out of  5
rating by Donnie Watts
"Josh’s office has done an excellent job helping me and my wife. They make everything very easy and have been super helpful. We are so glad we switched to Josh’s office. Randi at the front desk is amazing!"
We responded:
"thank you Donnie! We love what we do and we are not always the cheapest Auto Insurance but we are currently beating most of our competitors rates. You are appreciated Donnie and thank you for trusting us with your insurance needs. -Josh Fuselier State Farm Team "
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Brock Toth

March 7, 2025

5  out of  5
rating by Brock Toth
"Very friendly staff. If you need life insurance, they’re the place to go!"
We responded:
"Thank you Brock! If my team had to choose the insurance that mattered most to them it would be life insurance. Thank you for the kind words! -Josh"
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Kristen Stapleton

March 3, 2025

5  out of  5
rating by Kristen Stapleton
"Randi was great to work with! She help me save over $250 a month from swapping from Geico! 😊"
We responded:
"Thank you for the great review and letting everyone know how we were able to help! We are not always the cheapest insurance but we are very competitively priced when it comes to Auto Insurance, Home, and Life Insurance. Here to help! -Josh Fuselier State Farm "
Profile photo of Romona Sullivan

Romona Sullivan

February 27, 2025

5  out of  5
rating by Romona Sullivan
"This office staff is great and I know I'm a pain. They are always helpful and nice. Thank you guys!"
We responded:
"We ❤️ ya Romona! I know you already know but We are here to help. You are appreciated! -Josh"
Profile photo of Kim Ford

Kim Ford

February 20, 2025

5  out of  5
rating by Kim Ford
"Great service great savings"
We responded:
"Thank you Kim! Most feel because SF is so large that we are more expensive. Not true! We are very competitive with our Auto and Home insurance and most times the least expensive. Add the excellent customer service from our agency’s team and 💥 you have exactly what you need. Kim, you are appreciated! -Josh Fuselier State Farm Team 💪🏽🤝⭐️"
Profile photo of Will smith

Will smith

February 19, 2025

5  out of  5
rating by Will smith
"Best in the business! Always super helpful and always fast to get what you need done!"
We responded:
"Thank you Will! We have an excellent customer service team that is ready to help! Appreciate you and the recommendation! -Josh Fuselier State Farm ❤️🏠🚗🇺🇸"
Profile photo of Jon McCartney

Jon McCartney

February 17, 2025

5  out of  5
rating by Jon McCartney
"Randi from Josh's office made changing policy coverages for 4 vehicles and adding a 16 year old painless! She communicated quickly and all via email and text. As always, great service from Josh Fuselier State Farm!"
We responded:
"Thank you Jon! That means a great deal to us coming from you. Glad we could help. You are appreciated! -Josh "
Profile photo of TAYLOR HECKARD

TAYLOR HECKARD

January 27, 2025

5  out of  5
rating by TAYLOR HECKARD
"Aileen is the best!! She helps with anything I need!"
We responded:
"We couldn’t agree more Taylor! Aileen is a great example of the Word Class Customer Service we strive for at Josh Fuselier State Farm. We appreciate your business and feedback Taylor! -Josh Fuselier State Farm Team 💯💪🏽🤝"
Profile photo of Luigi Zuchinni

Luigi Zuchinni

December 19, 2024

5  out of  5
rating by Luigi Zuchinni
"Randi at this location went above and beyond helping us with getting our homeowners insurance swapped over and stayed on top of my mortgage company to make a smoothe transition. Thank y’all so much for all you do to ensure we don’t have to stress."
We responded:
"Homeowners insurance can be tough to navigate in this environment, and everyone seems to want the cheapest auto insurance regardless of coverage. Thank you for allowing us to explain coverage as well as price. You are appreciated! Josh Fuselier State Farm Team"